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Molly

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  1. Before Upgrading: 1. Keep the battery life up to 90% before upgrading. 2. Dual OS tablet PC 32GB, need an extented over 16GB USB Disk 3. When upgrading online, keep the network stable. Upgrading Procedure: 1. Download Windows 10 Upgrading Tool. (Click here) (1) MediaCreationTool.exe It will be suitable for V820W Dual Boot OS, V891 Dual OS, V891W Dual OS, V919 Air Dual OS, V919 3G Air Dual OS, V116W Dual OS, V101W, V102W, V961W (2) MediaCreationToolX64.exe (apply to 64bit Models) Applied to V116W CORE M 2. Download and run Windows 10 upgrading tool, see picture below: http://www.onda.cn/userfiles/2(26).jpg 3. After downloading, do as the tips to install. Note: The installing process will be measurable according to the network speed, the time is not specific, and recommend connecting with charger. It will be normal during the install process to re switch on. The common upgrading problems and the solutions: 1. After upgrading, the driver lost, such as touch driver, wireless network driver. Solution: Come to the Onda offical website to download the latest Windows 10 driver installing. 2. After dual OS tablet pc upgrading, it will notice automatically when switch it on. Solution: Go to the Onda official website to download the latest OS switch tool, and reinstall. 3. Gravity touch switch on and off, the showing and infomation center can be changed, such as, 4. Camera can be opened, and show the unknown error. Solution: Update and load the latest camera driver. 5. Dual OS Models will recover original setting, and show the following screen: http://www.onda.cn/userfiles/6(14).jpg Solution: Connect OTG with mouse keyboard and reswitch, and then enter into the OS, reinstall Q2S OS to switch the program. 6. As for other questions, see more details about microsoft official forum.>> http://answers.microsoft.com/zh-hans/windows/forum/windows_10-windows_install/windows-10/e263ba23-abe4-4fe1-983f-ada14baa06d6?auth=1